Frequently Asked Questions
Everything you need to know about the world of Gstaad Guy fashion.
Where does The Gstaad Guy ship to?
We offer worldwide shipping to ensure our collections reach you whether you are in the Swiss Alps, London, or New York. Shipping rates and delivery times vary by location.
What is your return policy?
We accept returns within 14 days of delivery for all items in original, unworn condition with tags attached. Please note that certain limited-edition drops may have specific return restrictions.
How do I know which size to order?
Each product page features a detailed size guide. Our garments are generally designed with a classic European fit; if you prefer a more relaxed look, we recommend sizing up.
Are the materials used sustainable?
Quality and craftsmanship are our priorities. We source premium fabrics, including organic cotton and high-grade wools, primarily from European mills that adhere to strict environmental standards.
Can I track my order once it has shipped?
Yes, once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your package's journey to your doorstep.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as modern payment solutions like PayPal, Apple Pay, and Google Pay for a seamless checkout experience.