Returns & Exchanges
We strive for absolute perfection in every piece; however, if your selection is not quite right, we offer returns and exchanges within 14 days of delivery. Please ensure items are unworn, in their original packaging, and maintain all luxury tags to be eligible for a refund.
Initiate the Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully place the items in their original designer box and shipping carton, ensuring the pre-paid return label is clearly visible on the exterior.
Complimentary Pickup
Schedule a collection with our preferred courier service or drop off your package at an authorized luxury dispatch point.
Quality Inspection & Refund
Once our atelier receives and inspects your return, your refund will be processed to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing